Tim Wharton says that Kauffman Metals can’t be beat. Why?
“We’ve had other suppliers that were wanting to do business with us, but, yeah, Kauffman Metals was the only one we’ve really used,” says Tim Wharton from Wharton Home Improvements.
So why does Tim stick with Kauffman Metals?
Speedy
First, Tim appreciates Kauffman Metals’ speed. Tim says, “I’ve even had other suppliers come to me and challenge to beat them, but they couldn’t compare with the quickness of Kauffman Metals. Tena’s able to get me a quote pretty quick–a lot of times the same day or the next day.”
Personal
Secondly, Tim notes their personalized approach to customer service. “Tena is really nice to deal with. You almost feel like you’re the only one Kauffman Metals is serving. They always try to accommodate with delivery and different things like that. Kauffman Metals is excellent that way.”
Expert
Third, Tim acknowledges the expertise that has benefitted him: “the quick response and the birds-eye view Kauffman Metals gives.” Tim has also appreciated the metal installation training (with free food) that Kauffman Metals provided.
Excellence
Finally, Tim is assured of Kauffman Metals’ panel quality and absolutely would recommend them to others. Tim and his crew typically use the G-rib panel when they do roofing projects. “There is a lot of different metals around, but I feel confident that they make a good quality metal. That’s what I reinforce with the customers as well,” Tim says. Recently, Kauffman Metals has begun offering a lifetime warranty on their metal, another selling point for Tim.
Do you want a taste of Tim’s unbeatable customer experience?
