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Unmatched Quality A Case Study with Daniel Fisher

For Daniel Fisher, owner of Choice Roofing Services, LLC, it’s Kauffman Metals’ quality, consistency, and service that keep him coming back. Daniel declares, “Kauffman Metals’ quality is pretty much unmatched. The consistency of the product is excellent.”

Standing seam winner

Daniel and his customers especially like Kauffman Metals’ standing seam. “The concealed fasteners, the look of it. . . I like that they manufacture it on the job site so it saves in cost,” Daniel says. He also noted Kauffman Metals’ color consistency and the quality of the cut edges.

A supplier that cares about your projects

Daniel finds that the small-company touch of Kauffman Metals allows him to offer a higher level of quality to his customers. “Kauffman Metals has actually called and asked me about the building to make sure they don’t change out a coil in the middle of a house roof, which would create a slight color difference. With bigger suppliers, you don’t get the kind of customer service that you do with a small company that knows you and cares about your quality.”

Why Daniel recommends KM

“It’s mostly about the service,” he says. “When you deal with a big company, sometimes it’s harder to get custom trims or other materials made. Kauffman Metals has made something custom for me with just a couple hours’ notice.”

Then there’s that personal touch. If you’re a regular contractor with Kauffman Metals, they learn to know your preferences. They’ll call you if they have a question.

Daniel says, “Everybody at Kauffman Metals really cares. If there is an issue, their top priority is to get it straightened out as soon as possible.”

Are you looking for quality and service that puts you at top-game?

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